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Even though the company has come out with a hateful conduct policy and has unverified and banned some of those who violate it, it still makes a lot of mistakes, like suspending accounts in error.

In the past 24 hours, the company has “banned” over a dozen accounts by accidentally marking them as “withheld” from the whole world.

Instead of being suspended or outright banned, their accounts were marked as “withheld: worldwide.” This is part of Twitter’s “country withheld” program, where certain accounts are barred from being viewed in certain countries, usually because it violates the country’s laws of expression.

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